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How to Use the Vignette

The vignette, "Symptoms of Info Overload", is a wacky illustration of a serious matter that`s creeping into the work environment. You see, when a person begins taking in information beyond what can be handled by  the...
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How to Use the Vignette

In this vignette " Are Trainers Still Needed?", a seasoned trainer is short of being told that what he is teaching is outdated. He used to be sure of himself all the time but now he suddenly isn't. Not used to this kind of situation, he...
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How to Use the Vignette

In the vignette for the week - "Learners Don't Know What They Don't Know", George, a team manager, is furious because Linda,  a team member,  did not strictly follow his instructions. George predicts the team will lose a client and blames...
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How to Use the Vignette

In the vignette,"Lost Package", an early office morning work shift turns out stressful for a support representative. A customer, Mr. Jones, called. He apparently feels convinced that the company is entirely at fault for a lost package. Mr. Jones is very angry while...
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How to Use the Vignette

In our story for the week,"Would Maria Qualify as Spouse?", a common-law wife inquires into the insurance benefits of her common-law husband who just died in an accident. The vignette demonstrates how challenging technical topics can be learned through the presentation of a...
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How to Use the Vignette

In this vignette "Washing Hands", we look at a simple requirement not diligently followed.  Frequent hand washing is so common that people take them for granted - whether  at home or in the work environment. In the workplace, we often witness "little" issues such as skipping...
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How to Use the Vignette

In the vignette "Pumping Up the Resume" - Paula, is a company manager  who is faced with dilemma when Jeff, one of her subordinates finally admits that he pumped up his resume. Although his college record was...
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How to Use the Vignette

This vignette, "Wrong Send-Bad Message", recounts  how Paul, a young manager, gets frustrated with his boss, Doug. In his anger, Paul sends a text message to a friend but ends up being received by Doug instead! He  finds out that...
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How to Use the Vignette

In the vignette "Too Much Break Time", Donna is a mid-level manager at a manufacturing company. Lately, she began noticing that Rita,who's part of her team, was spending way too much time on restroom breaks and is constantly going beyond the allowed 15-minutes-a-day company...
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How to Use the Vignette

In the vignette  "I Paid More!", Jane is a sales representative for a company that sells a service to business clients. She is confronted by Mike, a long-time customer, who complains that someone he knows...
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How to Use the Vignette

In the vignette, “If There is Booze”-  Bill, a manager, is faced with two opposing beliefs in an after-office gathering. Mahad is a team member who cannot drink or even sit at a table where alcoholic drinks are served. Carlo, another member,...
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How to Use the Vignette

The vignette “ Your Product is Under Recall” follows Ted , a salesperson calling to confirm a product demonstration. Anna, his prospect, surprises him with news that his product appears to be  on recall. Ted is not sure if the news...
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How to Use the Vignette

"Is Age a Problem?" - A case of age discrimination, a company production manager investigates if a supervisor is guilty of age discrimination. When does a remark or question amount to discrimination? In day-to-day decision making and selection of...
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How to Use the Vignette

The v
ignette  - Compliment -  Can't  a person even compliment a woman anymore?! , will revolve around  two office mates:  Roxanne and Tim. Roxanne feels violated whenever Tim compliments  her.  Tim thinks there is nothing wrong with his gestures. When is...
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How to Use the Vignette

We are sharing with you the vignettes on The Star - a story of John who is a star performer, but causes problems because he refuses to cooperate with his team members. How do you deal with a person like John?

 
How to Use the Vignette

The Little Secret presents the story of Maria, a dutiful office manager. Maria’s management capability is put to the test when she is caught in between adhering to office policy and addressing employee needs. What should Maria do? Can you help her think...
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